FAQS FREQUENTLY ASKED QUESTIONS BY CLIENTS

CREATORS OF EXTRAORDINARY SINCE 2010

WHAT WE DO

What services does Soiree Cabaret Productions provide?

We specialize in creating unique, memorable experiences for our clients. We book and manage live entertainment such as DJs, musicians, roving acts and dancers for large and small events.

What type of events do you work at?

No event is too big or too small for Soiree Cabaret. We provide artists and performers for a wide range of events including but not limited to corporate events, weddings, private parties and other special occasions. We cannot wait to celebrate your next milestone.

Where are you located? Where do you offer your services?

We are a Southern Highlands, Southern Sydney based agency but we work with artists located in other major cities such as Sydney, Brisbane, Cairns, Perth, Adelaide and Melbourne. Please let us know the location of your upcoming event and we will send you the possible options.

Why should I book entertainment through an agency?

Soiree Cabaret has the experience, connections and resources to source the perfect act for your needs. You'll save time and hassle, gain peace of mind and likely end up with a higher-quality performance. The entertainment is such an important part of any event so why not leave it in the hands of the professionals and focus on the many other details involved in planning?

PERFORMERS

How can I verify the quality of your artists?

At Soiree Cabaret, we pride ourselves on the quality of our artists and performers. All of our artists and performers have been carefully selected based on their experience, skills, and talent. We also provide short biographies and videos of our artists/performers so you can get an idea of their work.

Can I request a specific artist or performer?

For the artists' selection process, we would usually send between two and five options to choose from.

However, if you already have someone in mind for your event, our team will work with you to determine if the artist or performer is available and can meet your needs.

Can I meet the artists before I book?

For logistical reasons, the short answer to this question is no. With the exception of major events that usually require multiple rehearsals before the big day.

We always send a short biography of our artists as well as videos of them performing to help you in your decision-making process.

Don't hesitate to reach out for special queries or if you would like more information.

What do I need to provide for performers during the event?

We want to ensure that all performers have the necessary equipment and accommodations to make their performances successful.

Meals and refreshments must be provided if the performances are scheduled for 4 hours or longer. The only requirement for shorter performances is water.

Depending on the type of performance (roving acts especially), you may need to provide a dressing room for the artists to get dressed.

EQUIPMENT

Will entertainers provide their own equipment?

All our entertainers come with their own personal instruments, DJ gear and necessary equipment including speakers and cables.

For some events, we may need a table for the DJ and access to power, which generally can be provided by the venue.

If there is any equipment issue it is our job to find the answers and make sure everything is arranged for the night.

Do you provide microphones?

Yes, we can provide a microphone if requested at an additional cost that will be added to the quote.

Do you supply staging and lighting?

We don't specialise in staging and lighting but we have close relationships with companies and suppliers that provide these services. We can handle the booking process for an additional fee.

Is your company and entertainers insured?

Yes, Soiree Cabaret Productions t is insured with the necessary professional indemnity insurance as an agency and every artist on our roster has their own Public Liability Insurance policy in case of unforeseen circumstances.

PROCESS

I don't know what I need, where should I start?

Planning an event can be overwhelming and it can be hard to know where to start. At Soiree, we are here to help you create the perfect entertainment package for your event. Start by getting in touch with us through our contact page and we will discuss your event in detail (date, location, number of guests, budget, etc...) to determine which type of entertainment would be the best fit. We can also provide you with ideas and suggestions that you may not have previously considered.

How long in advance should I book entertainment for my event?

We always say "the earlier, the better" but as a general rule, we usually recommend booking entertainment at least two months in advance to ensure availability and enough time to arrange all necessary details. During the warmer months when events are in full swing the availability of popular artists can be more scarce, it is best to get in early if you have someone specific in mind. If you are organising an event in a short period of time, please don't hesitate to give us a call and will do our best to try and provide you with awesome entertainment no matter the time frame.

How long does it take to receive a quote?

Generally, you will hear back from us within 24 hours after submitting the contact form. Regarding the actual quote, it usually takes 2 to 5 days for us to put forward different possible options depending on the number of artists requested and their availability. Sometimes an artist can take a little bit longer to get back to us with a straight answer because they are waiting for confirmation from another event, in that scenario, we will keep you updated the whole time to make sure you are not left in limbo and know exactly where everything is at.

How do I book an artist with Soiree Cabaret?

Once you have received our quote and had a look at the different options we have put forward, it is time for you to choose your preferred artists and pay the 50% deposit within 7 days along with signing our booking contract. We then reach out to the artists, ask them to lock in your event date and provide them with all necessary details. At this stage, a confirmation will be sent to you and you won't have to worry about the entertainment anymore as we handle everything from beginning to end.

PRICING

How much does entertainment usually cost?

Entertainment can cost anywhere between $750 and $10,000+. There are multiple factors to take into consideration when asking how much entertainment might cost for an event:

The artists (prices vary depending on popularity, ability and experience).
The location (location may incur an additional fee for travel and/or accommodation).
The event size (how much sound equipment needs to be provided and how many people are needed to set up).
The performance length.

What do I exactly pay for? What is included?

All costs will be included in the quote. Costs usually include the artists' performance, sound and hired equipment, travel and/or accommodation fee and booking fee (which entails all the work behind the scene to provide you with high-quality entertainment).

Do you charge a travel fee?

We charge a travel fee for any booking outside of a 30km radius of a major city. If the location of your event is more than 2 hours away from a major city, accommodation may be required. In this case, an accommodation fee will be charged

What is the payment process?

Once you have reviewed the quote and made a decision, we require a 50% deposit to officially secure the artists within 7 days of receiving our booking contract and invoice. The balance is due at least 21 days prior to the event, unless specified otherwise in your contract. For any cancelled booking, the deposit/fee paid upfront will be kept.

DO YOU HAVE A QUESTION WE HAVE NOT ANSWERED ABOVE?

We are here to help, if there is a question you have that we have not answered above in our FAQ, please contact our friendly team - we are here to help bring your event to life and help you create something truly extraordinary with the best in entertainment and events production at Soiree Cabaret.